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Practice
Charter Standards
Violent Patients
We have a zero tolerance policy towards violent, threatening and abusive behaviour.
Staff of the practice have a right to work in an environment free from such behaviour and at no time will this type of behaviour be tolerated. If you do not respect the rights of practice staff we may inform the police and arrange for you to be removed from our practice list.
Suggestions/Complaints
We constantly strive to offer the best possible care and service to all our patients. Should you have any suggestions or feel dissatisfied with any aspect of our service, please ask to speak to the practice manager, Diane Magrath. Our aim is to give you the highest possible standard of service and we will try to deal swiftly with any problems that may occur.
Your Personal Information
The practice is registered with the Data Protection Registrar and follows the Data Protection Act 1998 and the Freedom of Information Act 2000. These advise the practice on our responsibilities relating to the data we hold and the rights of patients and interested parties in relation to accessing the data.
The information provided by you to the practice will only be provided to other Departments/Agencies for Health and Social Services planning and for the purpose or preventing or detecting fraud. It will not be passed on to anyone else.
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