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Self-Referral

There are many NHS services that you can self-refer yourself to that do not require you to speak to a GP first.

Prescriptions

For information on ordering repeat prescriptions, as well as information on your medicines, please click here.

Our Services

We offer a full range of NHS General Practice services. Please click here to read more about private referrals and Non-NHS services

NEW MUSCULAR ISSUES, CLICK HERE

NEW EYE ISSUES, CLICK HERE

SEXUAL HEALTH ISSUES, CLICK HERE

CHILD HEALTH ISSUES, CLICK HERE

COUGHS IN CHILDREN, CLICK HERE

OPENING HOURS

PLEASE PHONE: 028 9079 8308

We are open:

MONDAY 8.30am - 6.00pm

TUESDAY 8.30am - 1pm

WEDNESDAY 8.30am - 6.00pm

THURSDAY 8.30am - 6.00pm

FRIDAY 8.30pm - 6.00pm

Try to phone as early as you can - we appreciate phone lines can be temporarily busy and thank you for your patience. 

Once we have reached capacity for the day we can only respond to urgent problems. We would ask you to respect the request that only queries involving an urgent medical need are received after this time.

FOR ALL URGENT MEDICAL QUERIES OUTSIDE THESE TIMES, PLEASE PHONE 02890796220.

IN A GENUINE EMERGENCY YOU MUST PHONE 999

GP ACCESS

We operate a telephone triage system for GP appointments. This means that we will phone you back to discuss your problem with you and invite you for a face-to-face appointment if this is required.

 

Our receptionists will ask you some questions about your medical problem in order to pass this information on to the doctor.

We receive hundreds of calls a day to the practice - this means once we reach capacity for appointments, we can only accept urgent calls. 

 

Many issues are able to be dealt with by our practice pharmacists or nurse, who are specialised in general practice - they may contact you directly. 

The practice uses AccuRx, which means you may receive text messages requesting further information or for you to send in photos of your problem where appropriate - these are saved directly, and confidentially, to your medical record.

PRESCRIPTIONS

Repeat prescriptions can be ordered by phone or, preferably, online.

You can only re-order medicines that the GP has put on your repeat list.

Your local pharmacy is one of your best sources for medicines advice - they also run the PHARMACY FIRST scheme for a number of conditions, without the need to speak to your GP first.

Don't forget many medicines/treatments can be bought in the pharmacy without speaking to the GP first - just ask your local pharmacist for their advice.

We also have a number of specialist in-practice pharmacists who can deal with your medicines queries.

You can read more about repeat prescriptions and our medicine policies here.

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